Frequently Asked Questios
This section answers your basic questions about Hotel Sountharyaa. For new customer information, we suggest you start with the 'Registration & Approval Process?' Section for a better introduction to our services.
On submittal of Registration, you will receive an e-mail verification mail to the registered email address provided. Please confirm acceptance of that mail for further processing.
Approval to the registration is two stage process
The Approval process shall be advised by email.
- The general customer once verified their email, then continue to booking.
- The agent once verified their email, then admin will approve their registration.
Please confirm login with your account for further processing.
On submittal of Search, you will redirect to room listing page based on search.
Press the booknow button once you select the rooms, it will be added in your cart.
In cart, you have options to add/remove room and extra bed.
Press the checkout button once you complete order, it will be redirected to address page for add/edit billing address. And continue to payment page.
Press the paynow button it will be redirected secured CCAvenue Payment Gateway
Payments done by online with CCAvenue Payment Gateway. It is siple and secured payment gateway.
CCAvenue is collect your booking information and give you many payment modes.
You have to choose your payment mode and enter your card details.
Do transaction process once get access from your account maintained bank, then it will be redirected to booking site with payment details.
Free cancellation before more than 5 days from check in date
30 % of fare Cancellation before 2 days from check In date
Non-Refundable if cancelled before 24 hours or on No Show
Click to cancel booking button from your booking history, then it will be cancelled.